To our valued customers,
Amid the unprecedented dynamic situation with COVID-19, we at Lumaprints are keeping you, our customers, our employees, and our greater communities in our thoughts. We are continuously doing our part to ensure that your health and safety are our top priorities. As we closely monitor the situation at a global and local level, we will be making proactive decisions based on the guidelines provided by the World Health Organization, the U.S. Centers for Disease Control and our local governments.
With our valued customers in mind, we will remain open and will reevaluate our operating hours, as needed per the recommended guidelines, to make sure that the products you love are available when you want them and delivered in the safest way possible.
- We are asking our employees to stay home from work if they feel unwell and have increased our daily cleaning routines, mandating more frequent hand washing, use of sanitizer, and disinfecting our facilities and equipment.
- Our customer service team is available remotely to answer any questions you have about your experience, work with you on the best delivery option, and provide more information on the many precautions we are taking to protect your health and safety.
As the situation continues to evolve, we may make more changes and will be updating our customers with the latest information through email and updates on our website.
Thank you for your continued support and understanding as we navigate through COVID-19 together. We are proud of the collective efforts of our greater communities and as a business to keep our customer’s best interest and safety in mind. Again, we will continue to closely track the situation, stay focused on keeping our employees and communities safe and healthy, as well as providing you the support and updates you need.